zia jehan coaching

Hello and Welcome,

Coaching is the process of working with a coach with the aim of starting, enhancing or deepening aspects of your business, personal or creative life and your connection with yourself. As you bring your considerations to the discussion, I will help you clarify your vision for your work, while creating a simple plan which fits you well. When you agree to work with me, you understand that you are committing to this process wholeheartedly and intending to do what it takes to show up for your dreams.

WORKING WITH ME

I see my role of coach as being of help, as facilitating your process of self-discovery as you find your way from where you are presently to where you wish to be. In a safe and confidential environment, I help you dream big and support you in taking the steps you need, to make those dreams a reality. As I nudge you towards self empowerment, I make sure that you learn to support yourself deeply and well. I’ll help you grow those wings after you take that courageous leap. I am simple and direct and will work with you to get straight to the heart of the matter. I believe small actions can lead to significant results, and together we will find the right small steps towards the outcomes you are looking for.

MY PHILOSOPHY

I deeply believe that knowing that you are actively working for your dreams is the key to inner peace and harmony. Establishing your own internal support system is the first and vital step towards this goal. Once you are well grounded in your own ability to show up, then you are able to move freely in any direction you choose. I start with the premise that each person already has the answers within themselves, and coaching is a way to explore and discover one’s best solutions in a safe and supported environment.

Before we start, you sign a coaching agreement that clearly lays out each of our roles and responsibilities.

COACHING AGREEMENT

In signing the following I agree to:

1. participate in the coaching process in an active and dynamic manner, taking full responsibility for completing tasks and homework and taking personal responsibility for the results of my coaching experience

2. be on time and initiate contact for my appointments. If I am more than 15 mins late, my session will be cancelled and I will still pay for the session

3. being open and honest with my coach in all matters, including letting my coach know if something is uncomfortable or not working for me

4. pay for my sessions in advance at the agreed upon rate

5. understand that I am fully responsible for what I choose or decide to do, and can take or reject any advice or suggestion that my coach has made

6. understand that my coach will honor my confidentiality on all matters including creative ideas, except where required by law to disclose information

7. allow my coach to be direct and honest and to challenge me when necessary

8. understand that coaching is not therapy or counseling or a replacement for either, but rather a collaboration between myself and the coach aimed at helping me to reach my goals. I accept that if my coach has concerns that are outside the scope of coaching she may suggest a referral

9. hold my coach harmless in the event that the results of coaching are different or less than what I expected, with the understanding that coaching is a collaborative interaction and my coach is not responsible for the decisions and choices I make

10. accept that my coach or I have the freedom to terminate the coaching relationship at any time, giving the other 10 days notice in writing.

11. dedicate the time during my coaching session exclusively for coaching, ensuring that I am in a private, uninterrupted space and able to give my full attention to the session. I understand that my coach may end the session if I am not able to uphold this requirement.

PAYMENT AND REFUND POLICY

All payment is to be made in advance of coaching services. If you have scheduled an appointment and I have not received your payment 24 hrs before the appointment, I will cancel your session. It is your responsibility to pay in time.

In the event that you wish to terminate coaching services after paying for a coaching package, refunds will be considered on an individual basis.

CANCELLATIONS

Appointments that are canceled 3 or more days in advance will be rescheduled as soon as is conveniently possible. Full payment is expected for appointments that are canceled less than 24 hrs in advance and these will not be rescheduled.

More than 3 consecutive rescheduled appointments will be viewed as a valid reason to re-evaluate you, the client’s, commitment to the coaching process. As coach, I will give you, the client, at least 24 hrs notice of cancellation. This policy does not apply to emergencies.

TERMINATION

The coach or client are free to terminate the coaching sessions at any given time during the contract, no questions asked. Refunds will be considered on an individual basis.

Termination does not imply wrongdoing. Life circumstances, other priorities or interests arising or even just personality differences can all be reasons for terminating the coaching sessions.

As coach, I may end coaching sessions for the possible reasons:

i. Behavior such as rudeness, yelling, blaming, accusing or any other behavior I consider inappropriate to the coaching relationship

ii. If I feel that I am working harder than the client or if there is evidence that the client is not committed to the coaching process

iii. I do not feel that the client and I are a good fit for coaching.

iv. illness or change in circumstances

In the event that I do end the coaching sessions, I will notify the client in writing by email. I will do my best to refer the client to another coach or appropriate professional.

The client also agrees to terminate the coaching contract through email, at least 10 days before next scheduled session and is welcome to provide feedback in writing.

CONFIDENTIALITY, NON-DISCLOSURE AND INTELLECTUAL PROPERTY

The client may rest assured that I will provide full confidentiality in all matters discussed or disclosed during any coaching session, including free sessions except where required by law.

Any creative ideas, potential projects or works in progress that the client discusses during a coaching session will remain the client’s intellectual property and will be maintained in full confidence.

Client Signature:______________________________ Date: _______

i. If you are signing this through email, please reply by stating: “I have read and agree to the coaching agreement with Zia at Zia Jehan Coaching”

ii. If you have been offered free coaching or we have agreed to trade services, the parts related to payment do not apply to you

Thank you and I look forward to working with you,

Zia